Website Maintenance & Hosting in Western NC
Your website should work for you, not stress you out. We handle updates, backups, security, and hosting so you can focus on running your business.
The Website Problem Nobody Talks About
A restaurant owner in Bryson City called me in a panic last year. Her website was down. Completely blank. She had no idea why.
Turns out, she hadn't updated WordPress in over two years. A plugin had a security vulnerability. Someone exploited it. Her site got hacked and her hosting company shut it down.
It took a week to fix. A week where customers couldn't find her menu, her hours, or her phone number online. A week of lost reservations.
The frustrating part? It was completely preventable. A few minutes of updates each month would have avoided the whole thing.
Most small business owners don't think about their website until something breaks. By then, it's an emergency. We take care of the boring stuff in the background so you never have to deal with that panic call.
What Happens When You Ignore Your Website
Your website isn't a "set it and forget it" thing. It's more like a car. It needs regular maintenance or it starts to break down.
Here's what can go wrong:
- Security vulnerabilities. Outdated plugins and software are the #1 way sites get hacked. Once you're hacked, Google may blacklist you and your SEO rankings tank.
- Slow loading speeds. Over time, sites get bloated. Images pile up. Database tables grow. Your site slows down and visitors leave.
- Broken features. That contact form you haven't tested in months? It might have stopped working. You'd never know until a customer complains.
- Hosting issues. Cheap shared hosting works until it doesn't. One bad neighbor on your server and your site crawls.
- No backups. If something goes wrong and you don't have backups, you could lose everything.
None of this is fun to think about. That's why most people don't. And that's exactly why we offer this service.
This Isn't Just for Sites We Built
We maintain websites we didn't build all the time. If you have an existing site on WordPress, Squarespace, or another platform, we can take over maintenance.
If your site needs a refresh, we also offer web design services. But if your current site works fine and just needs someone to keep it running, we can help with that too.
What's Included
Software Updates
WordPress core, themes, and plugins kept up to date to prevent security issues
Security Monitoring
Malware scanning, firewall protection, and security hardening
Daily Backups
Automatic backups stored offsite so we can restore your site if anything goes wrong
Uptime Monitoring
We get alerted if your site goes down and fix it before you even notice
Speed Optimization
Regular performance checks to keep your site loading fast
Reliable Hosting
Fast, secure hosting included so you don't have to manage a separate provider
Minor Content Edits
Need to update your hours or change a photo? We handle small updates each month
Priority Support
When something needs attention, you go to the front of the line
DIY vs. Managed Maintenance
- Remember to log in and update things
- Figure out which updates might break your site
- Set up and monitor your own backups
- Research security best practices
- Troubleshoot when things go wrong
- Deal with your hosting company
- Panic when your site goes down
- We handle all updates for you
- We test updates before applying them
- Daily backups happen automatically
- Security monitoring runs 24/7
- We fix issues before you notice them
- Hosting is included and managed
- You sleep better at night
Who This Is For
This service is perfect for small businesses in Western North Carolina who:
- Have a website but don't have time to maintain it
- Aren't sure if their site is secure or backed up
- Have been burned by cheap hosting that's slow or unreliable
- Want one less thing to worry about
- Need someone to call when something breaks
We work with restaurants, retail shops, professional services, contractors, and all kinds of local businesses. If you have a website, we can maintain it.
Works Great With Our Other Services
Many of our maintenance clients also use our SEO services or Google Business Profile management. When one team handles your website, hosting, and marketing, everything works together smoothly.
But you don't have to bundle anything. If you just need someone to keep your site running, that works too.
Common Questions
Ready to Stop Worrying About Your Website?
Get a quote for maintenance and hosting. No pressure, no commitment. Just a simple conversation about what your site needs.
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